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Requesting access

Request a new project

The project owner must complete a Project Request Form and send it to the SPACe helpdesk. Each project must have a project owner.

You can download the Project Request Form here.

The Project Request Form is a Microsoft Word document. Please contact us if you need the form to be provided in a different format.

Change membership of an existing project

The project owner must update their Project Request Form and send it to the SPACe helpdesk.

What are the restrictions in each zone?

For a full description of the restrictions in each zone, see Zones.

Public Zone

The public zone has full internet access. Users can download software using any of our supported methods.

Protected Zone

The protected zone has restricted internet access. This zone has an allow list of web urls that can be accessed. For more information, see the Protected Zone allow list.

Data can can be uploaded or downloaded to a VM in the protected zone using any of our supported methods. For more information, see "Uploading data".

Private Zone

The private zone has no internet access.

Data can can only be uploaded or downloaded to a VM in the private zone using our supported methods. For more information, see "Uploading data".

How do I determine what zone I should request?

This decision is based on how sensitive the data you will be analysing is. For a full description of data security types and their associated zone requirements, see see Zones.

What software comes pre-installed on the VM?

A list of the software (including the current versions) that comes pre-installed on a VM is given in the list of available software.

What if I need to install additional software?

If your project is to live in the public zone, you will be able to download any software that you need at any stage during your project.

If your project is to live in the protected zone, you will be able to download any software that you need at any stage during your project from the allowed list of URLs. See the Protected Zone allow list.

If your project is to live in the private zone, then this additional software must be installed at the start of the project. Only the project owner will be able to download this additional software.